How HVVG Achieved 70% Time Savings in Invoice Processing with natif.ai and DocuWare

With 24 facilities and over 3,600 employees, HVVG faced challenges in managing a high volume of invoices due to manual processes, disparate systems, and time-consuming data entry. By integrating DocuWare Cloud with natif.ai’s AI-driven document automation, they achieved 70% time savings, reduced errors with more than 94% recognition accuracy, and streamlined workflows.

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In healthcare, ensuring administrative efficiency is vital to managing operations effectively. Imagine managing high volumes of invoices with errors, delays, and inefficiencies slowing your progress—HVVG faced just that.

HVVG, a network of 24 inpatient care facilities and 6 outpatient services in Germany, faced precisely these challenges. With natif.ai and DocuWare, they transformed their invoice processing workflows, achieving remarkable results. Here’s how they did it. 

The Challenges 

HVVG’s administrative processes were heavily reliant on manual workflows, including: 

High paper consumption and time-consuming sorting. 

Manual data entry prone to errors like duplicate invoices. 

Delays in processing invoices due to postal transit between facilities. 

These inefficiencies not only slowed down operations but also increased costs and hindered the company’s ability to focus on delivering quality care. 

The Solution: AI-Powered Intelligent Document Processing (IDP) 

To overcome these challenges, HVVG partnered with natif.ai and DocuWare to implement an AI-driven Intelligent Document Processing (IDP) solution. This technology automated and streamlined their invoice management system. 


Key components of the solution included: 

• Automated Data Extraction: natif.ai’s IDP accurately extracted critical details such as invoice numbers, dates, and vendor information, even from complex or handwritten invoices. 

• Duplicate Detection: The system identified and flagged duplicate invoices, reducing errors. 

• Seamless Integration: The solution integrated with HVVG’s existing systems, ensuring a smooth transition to automated workflows. 

The Results 

The implementation delivered significant benefits for HVVG: 

• 70% Time Savings: Processing time per invoice dropped from 30 minutes to just 10 minutes, allowing staff to focus on higher-value tasks. 

• Error Elimination: Duplicate invoices and manual data entry errors were virtually eliminated. 

• Cost Efficiency: The reduction in manual labor and paper usage led to considerable cost savings. Scalability: The solution’s flexibility prepared HVVG for future digital transformation projects, including HR and quality management. 

The Impact  

This transformation has not only streamlined HVVG’s operations but also enhanced their reputation as an employer. Gereon Steinkuhl, Project Manager at HVVG, shared: 
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Gereon Steinkuhl
Project Manager
“We have achieved time savings of 60 to 70 percent in invoice processing. Our attractiveness as a company is increasing; among other things, we can advertise in job postings that we work with cutting-edge technology such as an AI-controlled DMS.”

The Bigger Picture: Why IDP Matters 

HVVG’s success story highlights the broader importance of Intelligent Document Processing for businesses: 

• Efficiency Gains: Automation significantly reduces manual tasks, freeing up employees to focus on higher-value work. 

• Improved accuracy: Accurate data extraction minimizes costly mistakes. 

• Scalability: IDP solutions can handle growing document volumes as businesses expand. 

Conclusion 

HVVG’s partnership with natif.ai and DocuWare showcases how AI-driven solutions can transform document management. By adopting Intelligent Document Processing, businesses across industries can achieve similar results: costs savings, improved efficiency, and enhanced compliance. 
Download the full case study today to see how natif.ai’s solutions can help your business achieve similar results. Let’s transform your workflows together!