Connox – Order Process Automation
Connox is one of the leading European online stores for premium home design. Thanks to natif.ai's technology, Connox was able to save over 70% in time and read order details more precisely.
Connox is one of the market-leading European online shops for premium home design. The Hanover-based company sells more than 34,000 selected items of designer furniture and accessories from international brands such as Vitra, Muuto and HAY on connox.de, connox.com and other international shops.
Order Optimization Through Automation
Previously, order confirmations, delivery notes and invoices were processed manually at Connox. Each transaction took between 5 and 30 minutes – which offered considerable room for improvement. Connox recognised the opportunity to use AI to redesign the entire process and use internal resources more efficiently.
Automation leads to faster and more accurate processing and therefore an increase in overall operational performance.
Objective: Automated Approval for a Smooth Ordering Process
Connox’s goal was to set up an automated approval process that seamlessly handles the entire process after an order is received. This process includes confirming the order, checking prices and items and efficiently managing delivery notes and invoices. The aim was to minimise manual intervention, speed up processes and increase the accuracy of data extraction.
Solution: Implementation of natif ai‘s State-of-the-Art Document Automation
To achieve this goal, natif.ai’s innovative AI technology was used to automate document processing. By integrating advanced OCR and AI technologies, natif.ai was able to automate the verification and review processes of all procurement-related documents.
Results: Enormous Time Savings And Optimised Accuracy
The implementation of natif.ai led to impressive results: Connox was able to reduce the time required to process the procurement process. Tasks that previously took 30 minutes can now be completed much faster, significantly improving productivity and operational efficiency.
Benefits with natif.ai: Precision and Speed
In addition to time savings, natif.ai’s technology has improved the accuracy and consistency of document processing. This improvement not only led to fewer errors, but also optimised the entire workflow.
Conclusion: The Future of Efficient Order Processes
The introduction of natif.ai’s technologies at Connox is a remarkable success in the field of document automation and AI. This cooperation has not only increased operational efficiency, but also set new standards in procurement processing. With natif.ai, Connox has taken a strategic leap into a future where automation is a key driver for growth and success in the highly competitive e-commerce space.