FAQ – Frequently Asked Questions
General Questions
Which use cases/ document types does natif.ai support?
Can I test the technology beforehand?
How much does the software cost?
Can natif.ai be used on-premise?
Technology
What is deep OCR?
How does natif.ai’s AI work?
How exactly does the AI read the documents?
Can the OCR also read handwriting?
Does OCR also recognize individual item data?
Which languages does the technology support?
Can Excel lists be processed?
Can emails be processed?
Which output formats are possible?
Can I also read QR codes and barcodes?
Can I also read signatures?
How much data is required to train a new document type?
Can I train my own AI models?
Can I combine custom workflows?
What is the difference between reseller and customer?
How can I improve OCR errors?
Documents
Do the documents require a certain quality?
Do I have to pre-process my documents in a certain way?
Which formats can be processed?
What minimum requirements should the documents fulfill?
How many pages can a document have?
Does the document have to be in A4 format?
What is the difference between processing and document ID?
Data Protection
Where and for how long is the data stored?
Is natif.ai GDPR compliant?
Where are your servers located?
What security level does the natif.ai data center have?
Who is your data protection officer?
Where is the data processed?
Can I restore an ignored file?
Integration
Who is the API designed for?
Where can I find the RESTful API documentation?
Where can I view the documentation for the individual workflows?
Which CMS/DMS can the API be connected to?
How does integration with other systems work?
How do I work with an API key?
Can I use workflows I have created myself in Make?
